I wish i could unload my customer service onto my customers. I have a 2023 dell computer, all the updates, this shouldn't be an issue, but it is with a lot of people if it was an easy solution, they would tell me, politely of course, that they aren't able to issue a refund the cynic in me tells me this is the reason in can request a refund 10 months later, to placate me, and seeing that is frustrating knowing there may not be an easy solution. that tells me that they are keenly aware of it, and can't easily fix it and i'm sure this reduces online complaints. I did see there is an option to request a refund, with my exact problem. my level of support via email for my $109 plan is or reading posts from mostly disgruntled customers helping themselves. someone reading the same exact thing that is on their website, which i have done multiple times, over the phone, isn't helpful in my situation i don't think anyhowįrom reading other accounts, some users have spent hours on the phone without a solution, and others are being asked to pay for the privilege of speaking on the phone (for the "free" plan perhaps)?. With spotty starlink connection, voip is not an option at the moment, but thanks for your help. and that may well be the reason for the Error 630 for this particular situation. Especially since my 2020, 2021, and 2022 installations all worked flawlessly yesterday. So it appears to me that TTX has stopped accepting any License codes for 2019 desktop software since they took it down off their prior year download purchase page a couple weeks ago. Retried installation again, and stopped with same eventual Error 630. Tried renaming that hidden file folder TY19 to TYxx. 3) Got the Code screen & Put in my license code 2) Installation forced me to do an update.which appeared to go OK. So, Reading this post, I went back and got my full 2019 installation program from 2020 (Version from early August of 2020) I didn't try anything earlier since (Supposedly) I can't get states anymore.and it's not supposed to be supported either (And I already have TTX, back to before 2016 installed & working on my main desktop). Yesterday, I installed TTX 2020, 2021, and 2022 from my saved installation files without a problem. I purchased a new W11 laptop a couple days ago, and have been setting it up over the last few days. How does this company not provide support? letting me rant is guys, TTX shutting down support for 2019 appears to be the reason it won't install. I paid over $100, and you are unable to provide support. is this a persistent issue for 2020 also? i get through all the trouble of redoing 2019, and then i have to do this again for 2020? by the time i get that done, i have to use downloaded software as 2021 will be deprecated? I have to redo 2019, and 2020, and 2021 (for the 4th time) due to all of the crypto thefts. it seems that my options are to kick rocks & use a competitor and start all over? I will not be spending hours on a telephone with non existent technical support who can't resolve this. i have deleted windows 365 business as someone else advised doing it seems some others are getting TT19? TTxx? was this a patch? i have disabled vpn, firewalls, restarted the router, all the fun described? i don't have another machine. I have read and tried all of the posts on this page, multiple times looking at other posts, turbotax does not care about this and/or is unable to resolve this or it's not a priority After a couple of hours i am unable to resolve this persistent issue.
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